Delivering seamless customer experiences
Customers demand relevant, personalised experiences across their interactions with brands across many channels and complex customer journeys.
The right marketing technology stack can enable you to effectively understand, manage and automate one-to-one personalised customer experiences from end to end. From identifying target audiences to building tailored customer journeys that cover contact rules, personalisation strategies, and the co-ordination of them across different channels and touchpoints.
We’ve partnered with several of the leading providers of marketing automation, campaign management, real-time interaction management and customer journey orchestration technologies. These partnerships give us access to a broad range of capabilities to suit differing customer challenges and budgets.
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Technology solutions to suit your
business challenges
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What we do
Implementation of marketing technology platforms
Whether moving from an incumbent or a totally new greenfield implementation, the team at Edit can provide expertise to help you no matter what stage of the process you are at. Whether it’s translating your requirements into a set of marketing technology capabilities, or you have a specific marketing technology stack in mind, we’ll help you envisage your outcomes and turn that vision into a delivered set capabilities to support you in driving value from your investment.
Marketing technology strategy and vision
Technology alone is no silver bullet without a plan or a purpose. Edit’s team have experience from across the B2B and B2C space and can help you to focus in on what matters most. Defining the overall vision and marketing technology roadmap will enable you to prioritise, communicate internally and manage expectations.
Assessment and optimisation of existing marketing technology platforms
Do you have marketing technology that’s not delivering the value you hoped for?
Are your teams struggling with how to move forwards or where to prioritise their efforts?
Edit can conduct a marketing technology assessment and audit to help identify what improvements are needed to deliver value from your marketing technology investment and achieve the outcomes you anticipate at the outset.
We’ll identify any gaps and make recommendations on how those shortcomings can be filled in the short, medium and long term, prioritising those suggestions in terms of perceived benefits, anticipated costs and effort, so we can help you to deliver value as quickly as possible.
Technology solutions to suit your business challenges
Signal
What we have done for others
Jaguar Land Rover
DMA Gold Award winning campaign generates 7x sales target results
RAC
Creating a real-time tech solution to maximise RAC’s fleet
Tesco Bank
Using attribution modelling to increase ROI for Tesco Bank
What we can do for you
Intelligent data
Data is at the heart of everything we do, bringing together data science and analytics to turn your data into powerful insights that deliver real, measurable business value.
Transformational CRM
Your needs are our needs – which is why we take an audience-first approach, getting to know your customers and what makes them tick, so we can create bespoke CRM strategies.
Marketing technology
Our consultants use a measured approach to deliver campaigns that are powered by data, so you can always react rapidly to ever-changing circumstances.
Get in touch today
Interested in speaking to us? We’d love to hear from you!