CRM Consulting

There’s nothing our team of expert CRM consultants don’t know about customer relationship management.

Our approach to CRM consultancy

With Edit, your customer relationship management is in safe hands. As a specialist CRM consultancy, we’ve been at this a long time and have risen to every new challenge that has come about as CRM services have evolved over the years.

We do things a bit differently here. You see, we use real data and smart analytics to provide an audience-first approach and ensure we reach your customers in the right way, at the right time. As a result, we can deliver what you need: better sales, award-winning campaigns, and unbeatable customer experiences.

So, if you want to overcome disconnected data silos, increase sales and marketing effectiveness and deliver exceptional customer experience, our team of CRM consultants are here to make your dreams a reality.

Our CRM services

Our specialist CRM consultants will work with you to improve all aspects of your CRM, from insight to analytics and creative to results – and we’ll put your customers first every step of the way. Here’s how:

CRM campaign planning

Need highly personalised customer relationship strategies? Our CRM consultants will plan and deliver powerful campaigns that get real results.

Insight and analytics

Our consultants are informed by data, analysing behaviours and previous campaigns to effectively plan for the future.


We’ll put customer experience above everything else by crafting compelling copy and create standout design to inspire your customers.

CRM technology

Whether you need new solutions or want us to integrate with your existing systems, we’ll ensure your technology works hard.

CRM delivery and execution

Our specialist consultants will work alongside you to manage and deliver excellent campaigns in a timely and efficient manner.

Why use Edit for CRM Consultancy?

An effective CRM strategy essential to business today – so it’s really important that your CRM strategy works hard for you. And what better way to create a powerful CRM strategy than by enlisting the help of an expert CRM consultancy?

Here at Edit, there’s nothing we don’t know about CRM strategy. In fact, we live and breathe all things CRM, whether that’s helping you to nurture relationships with your customers, empowering your teams to deliver an unbeatable customer experience, or giving you the tools you need to increase revenue.


How we work with you

With Edit, everything starts with data. By using data to understand your customers’ needs, our team of expert consultants will create custom CRM strategies to improve customer experience and drive new business.

What we can do for you

Intelligent Data

Data is at the heart of everything we do, bringing together data science and analytics to turn your data into powerful insights that deliver real, measurable business value.

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Transformational CRM

Your needs are our needs - which is why we take an audience-first approach, getting to know your customers and what makes them tick so we can create bespoke CRM strategies.

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Marketing Technology

Our consultants use a measured approach to deliver campaigns that are powered by data, so you can always react rapidly to ever-changing circumstances.

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What we have done for others

Jaguar Land Rover

Jaguar Land Rover

Edit has delivered best-in-class CRM for one of the world’s most loved premium automotive brands Using our bespoke ‘Infinity platform’ we generated hyper-personalised,...

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The Client The RAC is a British automotive services company, their principal services are roadside assistance and general insurance. The Challenge RAC fleet management...

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Tesco Bank

Tesco Bank

The Client With headquarters in Edinburgh, Tesco bank was initially formed as part of a 50:50 venture between The Royal Bank of Scotland and Tesco but has been wholly...

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Want to find out more about CRM Consultancy with Edit?

As a specialist CRM consultancy, when you enlist the help of our team of expert CRM consultants you can rest assured that we will work together with you every step of the way to create truly powerful CRM strategies. As well as using data to drive our approach, we will also get really to know you and your team, enabling us to work collaboratively as your CRM partners.

Contact our team of Editors to discover how we can help to transform your CRM.