What is a CRM consultant and why do you need one?

What is a CRM consultant and why do you need one?

It’s no secret that a CRM system is essential if your business is going to get ahead in 2023 and beyond. However, according to research by Gartner, around 50-70% of CRM projects result in losses – and when you’ve spent so much time and money implementing a CRM...
5 signs your company needs a CRM consulting firm

5 signs your company needs a CRM consulting firm

Given that customer-centric companies are 60% more profitable than companies that aren’t, it’s no wonder that a CRM seems to be at the centre of every growing business these days. Understanding your customers’ needs is essential for businesses today – and if you...
What you need to know before you hire CRM consultants

What you need to know before you hire CRM consultants

According to a recent study, the global CRM market size is predicated to reach a staggering $157.6 billion by 2030. It makes sense: after all, 66% of customers today expect companies to understand their needs, and customer-centric companies are an impressive 60% more...
5 tips from CRM consulting firms on successful campaigns

5 tips from CRM consulting firms on successful campaigns

As marketers, we all want to nail the customer journey, don’t we? In an ideal world, your customer journey would be a clear, well-travelled path that goes straight from awareness to consideration and finally through to purchase. Sadly though, life isn’t like...