Understand your customers with Dynamics 365 Customer Insights
Edit are the global leaders for the implementation of Microsoft’s Customer Insights technology.
We can provide you with the capability to better understand your customers by unifying transactional, behavioural, and demographic data to unlock the true value of the data in real time.
Delivering Dynamics 365 Marketing Customer Journey Orchestration
With Microsoft’s Dynamics 365 Marketing technology we can enable you to engage with customers in real time, one on one, at scale, to build meaningful relationships and grow your business.
By creating Customer Journeys with this technology, your organisation can nurture customers based on their interactions with your brand across all touchpoints. We can help you to orchestrate personalised customer journeys to strengthen relationships and drive loyalty.
Microsoft Product Specialisms
We empower brands to deliver great relationship marketing outcomes powered by Microsoft technology.
Launch Partner:
- Dynamics 365 Marketing
- Dynamics 365 Customer Insights
Supporting technologies:
- Power BI
- Power Automate
- Azure SQL Server
- Azure Synapse
- Azure Logic Apps
- Azure Data Factory
Get started with Edit
For qualifying opportunities, we offer a Free of Charge “Connected Customer Accelerator” (CCA) evaluation.
Edit’s CCA is designed to help organisations understand the maturity of their customer relationship building capabilities, in light of what they want to achieve.
- Assess an organisation’s ability to build strong customer relationships
- Aimed at CMOs Heads of Marketing/Engagement/CRM
- Focus on best practice and an aspirational state
The outcome of a CCA evaluation is practical goals, shared understanding of desired outcomes and roadmaps, a clear CTA and next steps.
Edit’s CCA can accelerate the deal making process and lead to better projects and happier customers.
We’re excited to improve the customer experience and increase customer loyalty for our clients, if this sounds like what your brand needs to help optimise connections with your customers for future success, you can contact us at [email protected] for a free consultation.
Intelligent solutions to suit your business challenges
Data science
Customer profiling and data analysis. Brand-changing insights from first- or third-party data, or a combination.
Data management
Cleansing and auditing services. From customer databases to beyond, inaccurate data is costing you. We’ll find out how much and help you fix it.
CRO Services
Digital Analytics
Case studies
Jaguar Land Rover
Edit has delivered best-in-class CRM for one of the world’s most loved premium automotive brands Using our bespoke ‘Infinity platform’ we generated hyper-personalised,...
RAC
The Client The RAC is a British automotive services company, their principal services are roadside assistance and general insurance. The Challenge RAC fleet management...
Tesco Bank
The Client With headquarters in Edinburgh, Tesco bank was initially formed as part of a 50:50 venture between The Royal Bank of Scotland and Tesco but has been wholly...
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Intelligent Data
Data is at the heart of everything we do, bringing together data science and analytics to turn your data into powerful insights that deliver real, measurable business value.
Transformational CRM
Your needs are our needs - which is why we take an audience-first approach, getting to know your customers and what makes them tick so we can create bespoke CRM strategies.
Marketing Technology
Our consultants use a measured approach to deliver campaigns that are powered by data, so you can always react rapidly to ever-changing circumstances.
Get in touch today
Interested in speaking to us? We’d love to hear from you!