Watch: Delivering elevated customer experiences


Microsoft MBAS Customer Journey Orchestation

At Microsoft’s Business Application Summit (MBAS) last week, our Technical Director, Theo Costley-White spoke with MBAS host Natahri Felton about what it takes to elevate customer experiences in the age of the always-on consumer.

In this enlightening session, they discuss subjects including the changing nature of consumer expectations, how Edit sees the future of interactions, and exactly how Microsoft’s new Customer Journey Orchestration feature-set in Dynamics 365 Marketing can make all the difference.

Watch it here.

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