You already know how important an effective CRM strategy is for your business. But what makes a great CRM strategy? And what do companies with the best CRM strategies have in common? An effective CRM strategy enables you to keep track of your leads, identify...
Successful brands today build advocacy amongst their audience by delivering timely, relevant communications which recognise the needs of each individual customer and how they wish to be communicated with. Or, to put it more simply, your customers have the power...
What is a CRM strategy and why do you need one? We’re glad you asked! A CRM strategy is a powerful business tool that allows businesses to collect and use data to develop deeper relationships with their customers. Your CRM strategy will essentially put the customer...
So, you’re struggling to manage the ever-increasing data your company is responsible for, it’s a challenge to keep up with legislation and you have concerns that you may be handling it in a non-compliant way. Your brand is not alone, every company goes through...