As a Microsoft Dynamics Customer Insights - Journeys customer (formerly known as Dynamics Marketing), you’ll already know that you need to transition from the legacy outbound marketing side of the platform to the newer ‘real-time marketing.’ Plus, if you’ve done...
And you may be surprised but by everyone, I do mean Microsoft. Here’s why I think Microsoft Dynamics Customer Insights – Journeys is worth revisiting. Yes, you Marketing Automation Platform (MAP) evangelists may gasp in shock. And I will be honest, anyone...
If you're an existing Microsoft Dynamics 365 Customer Insights – Journeys customer (formerly known as Dynamics 365 Marketing), you'll likely have heard that you need to transition from the outbound marketing side of the platform to the real-time marketing...
The relationship consumers have with brands is changed for good. The plethora of choice, access to honest feedback and the revolving door of discounts and offers, means that conventional loyalty schemes cannot exist in isolation. In 2021 is the experience that...
