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5 advanced CRM strategies for 2023

5 advanced CRM strategies for 2023

9 May 2023

Customers today are more demanding than ever before. In fact, in 2023, the customer is more than always right. 66% of customers expect companies to understand their individual needs and expectations, 82% expect retailers to be able to accommodate these preferences,...
How to transform your CRM strategy

How to transform your CRM strategy

2 May 2023

Customer expectations are at an all-time high. And if you’re going to delight your customers, you need a solid CRM strategy. Implementing a CRM strategy enables you to build long-lasting relationship with your customers so you can enhance customer loyalty and increase...
5 data driven CRM strategies

5 data driven CRM strategies

28 Apr 2023

We’ve said it before, and we’ll say it again until we’re blue in the face: your CRM strategy is only as good as your data. But, despite this, only about 4% of businesses make effective use of the data at their disposal. So, if you want to get to know your customers,...
CRM strategies: 8 ways to trust your data

CRM strategies: 8 ways to trust your data

27 Mar 2023

We’ve spoken a lot about effective CRM strategies and how the success of your customer relationship management ultimately relies on data – and with good reason. Ultimately, your CRM strategy is only as good as your data. From data analysis used to review past...