What we think

In Times of Crisis, Clear and Present Thinking is Critical

‘Charity begins at home’ is a phrase ordinarily given a wide berth – it has an uncomfortable air of selfishness about it.  As we find ourselves battling another involuntary year of health misery, war and now recession, the roots of its meaning may well be worth reconsidering against the harsh realities that people find themselves […]

read more

Automation in Automotive: Getting connected customer journeys right 

As consumers we can all agree that a huge percentage of our purchases, from clothes, and all manner of gifts and homeware are confidently bought online. We know what to expect, the purchasing journey is so ingrained, a series of micro-transactions that happen with us barely even noticing, unless of course, something goes wrong (we’ll […]

read more