There has been a shift in customers' expectations for a more personalised, and thoughtful approach from brands to their interactions with them. Have you ever received an email asking for a review of a product which you had returned due to a fault days before? Or how...
The last 18 months have been a particularly challenging time for charities. Traditional revenue streams - everything from cake sales to sponsored runs, have been put on hold. But even without Covid-19 the donor landscape is changing, traditional methods of...
Ollie Edwards, one of Edit’s Strategic Consulting Directors, specialising in Programme Delivery, describes how his experience with Edit has helped develop the way we create valued partnerships with our clients and deliver amazing work. You don’t always arrive at a...
Edit have been appointed by The Royal Institution of Chartered Surveyors (RICS) to implement Microsoft Dynamics 365 Customer Insights. The project forms part of an ongoing initiative by RICS to transform its member relationships via offering greater access to courses...
