Our goal is to turn data into profit through our three pillars – intelligent data, connected acquisition, and transformational CRM – but how does the magic happen? It’s our clever people with the knowledge and enthusiasm to deliver for our clients, like Technical...
In customer experience circles, there’s an approach that often gets talked about as a way to enhance the relationship between the shopper and brand: surprise and delight. Finding an unusual or unexpected way to connect with your customers can promote loyalty, reduce...
In our latest report, ‘Our retail future: A data-driven landscape on and offline’ we examine the role that a data-driven marketing strategy, supported by a customer data platform can play in helping your retail business survive and thrive in 2021 and beyond. Digital...
Shoppers are taking a very different approach to Christmas in 2020, with the Covid-19 pandemic and its restrictions still hanging heavily over us all. That means retailers will need to get creative. They'll need new approaches to engage with their customers to reflect...
